Draw your ewallet from FNB



How to Withdraw from eWallet

Two Methods:

is a service offered by First National Bank (FNB) that allows bank members to send money to individuals who have an active South African mobile phone number. You can withdraw your funds directly from FNB ATM machines, or you can withdraw from select retail stores. Please note that FNB's eWallet service will only work on mobile phones with current airtime; similarly, withdrawing from eWallet can only occur in South Africa.

Steps

Withdrawing from FNB ATMs

  1. Prepare to initiate the withdrawal process.Withdrawing from an FNB ATM requires you to use your mobile phone to request a withdrawal and an accompanying PIN; you will then have to travel to the closest ATM to withdraw your money.
    • Since the PIN expires within a few hours of you receiving it, consider going through the mobile phone part of the process while at the ATM.
  2. Dial "*120*277#" to access eWallet.Exclude the quotation marks.
    • If you don't have airtime, you can dial "*130*277#" without the quotation marks to buy airtime. Follow the directions on your screen to do so.
  3. Press "1" to select "Withdraw Cash".
  4. Press "1" to select "Get ATM PIN".Your eWallet will send you a text message that contains a unique four-digit PIN. The PIN will expire in 4 hours from the time you receive the text message.
  5. Visit the closest to you.Make sure that you can get to an ATM well within 4 hours of receiving your PIN.
  6. Press “Enter/Proceed” on the ATM keypad.This is the green button on most ATM keypads.
    • You can also select "Cardless Services".
  7. Select "eWallet Services" on the following screen.
  8. Enter your mobile phone number on the keypad, then select "Proceed."
    • You must have a valid South African phone number at the time of this withdrawal to proceed.
  9. Enter the four-digit eWallet PIN you received via text message.
  10. Enter a withdrawal amount.This amount must be less than or equal to the funds in your account. The ATM will dispense your cash accordingly; in some cases, FNB will charge a fee of R6,00 per R500,00 withdrawn.
  11. Verify that your transaction has ended before leaving the ATM.You have successfully withdrawn money from eWallet via ATM!
    • You can also press "Cancel" to void the transaction.

Withdrawing from Retail Stores

  1. Prepare to initiate the withdrawal process.Withdrawing from an FNB-supported retailer requires you to use your mobile phone to request a withdrawal and an accompanying PIN; you will then have to travel to the closest supported retail store to withdraw your money.
  2. Dial "*120*277*4#" to access eWallet.Exclude the quotation marks.
  3. Press "1" to select "Withdraw Cash".This will take you to the PIN screen.
  4. Press "1" to select "Get Retail PIN".Your eWallet will send you a one-time PIN (OTP) that expires 30 minutes after being delivered.
    • To avoid your PIN expiring--and thus having to go back through the withdrawal process--consider having your PIN sent to you while in a supported retail store.
  5. Visit any one of the following South African retail stores.The following is a comprehensive list of all eWallet-supported retailers in South Africa:
    • Savoy SPAR
    • Myezo SPAR
    • Sutherland Ridge SUPERSPAR
    • Northcrest SUPERSPAR
    • Ngqeleni SUPERSPAR
    • Lighthouse SPAR
    • Lighthouse TOPS
    • Bray's SPAR
    • Limpopo SPAR
    • Limpopo TOPS
    • Thohoyandou SPAR
    • Thohoyandou TOPS
    • Randgate SPAR
    • Randgate TOPS
    • Umlazi Megacity SPAR
    • Umlazi TOPS
  6. Make a purchase at a supported retailer using a credit or debit card.You cannot withdraw from eWallet without first making a purchase with a card.
  7. Select "Withdraw cash" at checkout.You may have to ask your retailer to enter this information for you.
  8. Select "Withdraw cash from eWallet" on the following screen.
  9. Specify the amount of cash you want withdrawn from eWallet.This amount must be less than or equal to the funds in your account.
  10. Enter your mobile phone number when prompted.The cashier may ask you for your mobile phone number as well.
  11. Enter your one-time PIN to complete the process.Your cashier should provide you with the appropriate amount. You have successfully withdrawn money from eWallet via retailer!
    • There is no fee for withdrawing cash when making purchases at participating retail stores.

Community Q&A

Search
  • Question
    Can I access an eWallet that is sent to me via my FNB online banking?
    Nomcebo Msweli
    Community Answer
    Yes. If your number is linked to your FNB online banking profile. You can even transfer the money into your own account.
    Thanks!
  • Question
    Can I withdraw money from eWallet the next day?
    Nomcebo Msweli
    Community Answer
    Yes. The pin would have expired as it only lasts for 30 minutes and the other for 4 hours. It simply means you would have to request another pin when you are ready to withdraw the money again. The pin you request yourself only lasts for 30 minutes.
    Thanks!
  • Question
    What do you do when an ATM does not dispense all of your money but says it has?
    wikiHow Contributor
    Community Answer
    You can call the ATM's service line, which should be printed on or near the ATM's keypad. You can also call FNB's customer service line to file a complaint. To avoid issues like this, withdraw money from retailers instead of ATMs.
    Thanks!
  • Question
    I don't have a pin, but I have money. What can I do?
    Nomcebo Msweli
    Community Answer
    You have to register. If you have never used eWallet before, the SMS will give you prompts to follow. Once you register, you will select your own pin number, a 5 digit number, which you will use every time you need to request a pin from FNB. The pin can only be used with your cellphone number and acts as a security pin for logging in to your profile. After logging in, you have to request the ATM pin.
    Thanks!
  • Question
    If I don't have money in my phone but I do have money in my e-wallet, how do I get airtime from my e-wallet?
    wikiHow Contributor
    Community Answer
    Enter *130*277# and select the prepaid option - select top up or buy airtime then select the amount you want to send to yourself, select 1 to confirm and it will automatically be loaded to your number.
    Thanks!
  • Question
    What is the minimum amount I can send via eWallet?
    Nomcebo Msweli
    Community Answer
    You can send a minimum of R20 and a maximum of R1500 a day via cellphone banking or the app. On a computer, it's R3000.
    Thanks!
  • Question
    Someone sent me R150, but the bank only had R100 notes. How do I get that other R50?
    Nomcebo Msweli
    Community Answer
    It won't work on another bank's ATM. Find another FNB ATM that issues R50 notes, request another pin, then withdraw the cash. Most do not issue R50 notes nowadays.
    Thanks!
  • Question
    Why is it when I dial *120*277# it asks me for a five-digit pin number?
    Nomcebo Msweli
    Community Answer
    It means you have not registered. You need to dial *120*277# to send and register your cellphone per the prompts on the screen. When you register, you need to select a f-ve-digit pin number you will use every time you dial *120*277#.
    Thanks!
  • Question
    My phone doesn't allow me to get a new pin after the first one has expired.
    wikiHow Contributor
    Community Answer
    If your PIN expires before you have a chance to withdraw money from your selected service, you will have to wait 24 hours before you can apply for another PIN.
    Thanks!
  • Question
    Can I reverse the sending?
    Nomcebo Msweli
    Community Answer
    You can contact FNB directly and ask them to reverse the transaction. They charge R20 for the service and the money is returned in a week or so.
    Thanks!
Unanswered Questions
  • How do I create a PIN for eWallet?
  • What do I do if my phone number can only receive messages but can't make outgoing calls?
  • How do I withdraw from my eWallet if the service is unavailable?
  • How do I get a new eWallet pin?
  • Where does the money go if I fail to withdraw it from my eWallet before it expires?
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
  • The maximum balance for eWallet is officially reported as R3,000.
  • If your PIN expires before you can withdraw your money, you will have to repeat the PIN acquisition process.
  • You don't need a PIN to receive money from another eWallet user. If someone sends you money from eWallet, you will receive a text notifying you once it is in your balance.
  • In case of emergency, contains the customer service phone lines for the Online Banking, FNB app, and Cellphone Banking branches of FNB.

Warnings

  • Never send money to or accept money from somebody you don't know.

Related wikiHows

Sources and Citations

Article Info

Categories: |

In other languages:

Português: , Español: , Русский: , Français: , Deutsch: , Bahasa Indonesia: , العربية: 

Thanks to all authors for creating a page that has been read 250,374 times.





Video: EWL- How to do E Wallet Withdrawal

How to Withdraw from eWallet
How to Withdraw from eWallet images

2019 year
2019 year - How to Withdraw from eWallet pictures

How to Withdraw from eWallet forecasting
How to Withdraw from eWallet forecast photo

How to Withdraw from eWallet pics
How to Withdraw from eWallet pictures

How to Withdraw from eWallet How to Withdraw from eWallet new foto
How to Withdraw from eWallet new picture

pictures How to Withdraw from eWallet
pictures How to Withdraw from eWallet

Watch How to Withdraw from eWallet video
Watch How to Withdraw from eWallet video

Forum on this topic: How to Withdraw from eWallet, how-to-withdraw-from-ewallet/
Forum on this topic: How to Withdraw from eWallet, how-to-withdraw-from-ewallet/ , how-to-withdraw-from-ewallet/

Related News


Watch Madonna’s powerful speech on being a woman in the music industry
Cheap Trick: Cutex CorrectorPen
Poached Pear with Coconut Cream
What Happens to Your Brain When Youre Sleep-Deprived Is Actually Terrifying
ICB by Prabal Gurung FallWinter 2013-2014 RTW – New York Fashion Week
Cyber Monday: Best in Code
How to Work at a Nail Salon
How to Get Rid of Bloating
What Is the Best Way to Measure How Far Youve Walked
Theresa May Responds To Speculation Over Her Leadership Plans For The Next 5 Years
Stauer Jewelry Giveaway - Official Rules
Osteo Bi-Flex Triple Strength
How to Dress for a Gala
How to Build a Positive Attitude
Healthy Granola Bars: 15 Granola Bars That Are Actually Healthy



Date: 01.12.2018, 09:49 / Views: 52162